Delete your Grow account
Translation provided for information only; only the French version is legally binding.
From the app
- Open Grow and sign in.
- Tap My profile, then Delete my account.
- Confirm your identity, type the requested word, then tap Delete permanently.
Without the app
Email contact@wegrowtoday.com from your account's email address, with the subject “Account deletion”. We delete the account and its data within one month at most, after verifying your identity.
Data deleted
Your sign-in account, your profile and its photo, your notes and exports, channels, videos, links and playlists, imported books with their annotations and summaries, captures, Tracker actions, private transcripts, devices registered for notifications, subscription status, trials and quotas, and the reports you sent.
Data kept
Shared transcripts and summaries of public videos, with no link to your account; purchase data held by Apple, Google and RevenueCat under their own obligations; technical logs, for 30 days at most.
Deleting your account does not cancel your Premium subscription: cancel it in your store settings (App Store · Google Play).